Solving the unique model of our care organization by creating a scheduling tool that balances patient preferences, transporation needs, center oversight and mistake prevention.

We took away the hassle of fighting with an archaic system and created a path that led to an intuitive and accurate clinical documentation for visits. It was a march of small decisions that led to big wins for care teams, patients and the business.

This was a transformation of Oak Street Health's patient charts system, evolving it from a basic data repository into an intelligent clinical assistant. Through strategic incremental improvements, my team enhanced data connectivity, simplified navigation, and developed innovative features.